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SUNWAIComplaint & FIR Assistant← WebsiteYou speak. We understand. We prepare your complaint.
SUNWAI Complaint & FIR Assistant
A simple, guided and editable complaint drafting workspace for every citizen and for authorised Police Officers.
Where can you complain?
Official India-wide portals for police, cyber fraud, government services, consumers, courts and legal aid.
Police & FIRFind your State Police website and online complaint links.Open Digital Police →Cyber Crime / Online FraudReport cyber fraud and online crime to the national portal.Report cyber crime →Government grievanceSend a complaint about a Central or State government department.Open CPGRAMS →Consumer complaintRaise a consumer complaint or call the National Consumer Helpline.Open consumer helpline →Women & child safetyAccess official women and child protection resources.Open NCW →Free legal aidFind legal aid and your District Legal Services Authority.Open NALSA →RTI complaint / requestFile a Central Government RTI request online.Open RTI Online →Courts & case statusSearch district court case status, orders and services.Open eCourts →State grievance portalsFind your state or UT public grievance and citizen service portal.Find State portals →Passport complaintReport a passport or consular service issue through the official portal.Passport grievance →Railway complaintRegister a complaint about railway services, stations or trains.Open RailMadad →Banking complaintComplain about a bank, NBFC or digital payment service after contacting them first.Open RBI CMS →Electricity complaintFind your state electricity regulator and consumer grievance process.Find power grievance →Municipal servicesFind civic, sanitation and local body services through the national directory.Open India.gov.in →Aadhaar complaintReport an Aadhaar enrolment, update or authentication service issue.Open UIDAI complaint →
Use only official domains shown here. SUNWAI prepares your draft; the linked department issues the acknowledgement or complaint number.
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Location & Complaint Type
Start with the basic details.
📋 What to include for “General Police Complaint”
- Date, time and exact place of the incident
- Names or descriptions of the persons involved
- List of witnesses, if any
- Any evidence you possess (photos, videos, messages)
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Tell Us What Happened
Type it, speak it, or scan an old complaint.
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Check complaint status
Enter your SUNWAI tracking code.
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Make your complaint stronger
Simple checks that help you prepare clear, useful information.
Complaint strength checklist
Include the date and place, people involved, witnesses, and any reference number or proof. Do not share Aadhaar, passwords, PINs, or bank credentials here.
Evidence by complaint type
Cyber fraud: transaction ID, UTR, phone number, URL and screenshots. Property: deed, location and notices. Harassment: messages, call records and witnesses. Upload only relevant files.
Clear timeline
Write events in date and time order so the receiving authority can understand what happened without guessing.
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Choose the right authority
SUNWAI prepares your complaint; it is not a government FIR portal.
Police / emergency
For immediate danger, call 112. For cyber financial fraud, call 1930 and use the official National Cyber Crime Reporting Portal. For police complaints, use the selected station or state police portal.
Public grievance and legal aid
Use CPGRAMS for central government grievances, National Consumer Helpline for consumer issues, and NALSA for legal aid.
Official acknowledgement boundary
Your SUNWAI tracking code confirms only that a copy was saved here. It does not mean an FIR was registered. Show the official acknowledgement separately when an authority provides one.
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Privacy and next steps
Review your draft before sharing it with an authority or lawyer.
Share only with permission
Remove sensitive identifiers before export. SUNWAI does not promise an outcome or replace legal advice.
Need legal help?
Use verified NALSA or Tele-Law routes. In an emergency, contact the appropriate emergency service directly.
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Professional complaint toolkit
New checks based on the SUNWAI product research plan.
AI interview mode
Answer one simple question at a time. SUNWAI can turn your answers into a structured draft without inventing facts.
Facts vs allegations
Separate what you personally know from what you believe or were told. This makes the draft clearer and safer to review.
Urgency and safety plan
Immediate danger: call 112. Cyber financial fraud: call 1930 quickly and contact your bank. Never wait for an online draft during an emergency.
Jurisdiction check
State, district, incident place and police station help identify the likely receiving authority. Confirm the final jurisdiction with that authority.
Financial fraud checklist
Keep UTR/transaction ID, bank or wallet name, beneficiary details, amount, date/time, phone number, URL and screenshots ready.
Final submission lock
Save an original copy before editing. Later corrections should be saved as a new version so your record stays clear.
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Ten things that make SUNWAI more useful
Practical guidance for a clearer, safer complaint.
1. Voice-first drafting
Speak in Hindi or English; then read and correct the written draft before saving.
2. Local language copy
Use simple words and keep names, dates, places and reference numbers exactly correct.
3. Evidence checklist
Attach or mention only relevant screenshots, documents, receipts, URLs, UTRs and witness details.
4. Timeline builder
Write what happened in date-and-time order. Separate each event instead of using one long paragraph.
5. Correct authority
Choose police, cybercrime 1930, CPGRAMS, consumer helpline, legal aid or the relevant state portal.
6. Emergency safety
If someone is in immediate danger, call 112 first. Do not wait for an online draft or acknowledgement.
7. Tracking discipline
Save both the SUNWAI code and the official department acknowledgement; they are not the same thing.
8. Privacy by default
Never enter Aadhaar, passwords, OTPs, PINs or complete bank credentials in a complaint draft.
9. Accessible sharing
Print, export or read the draft aloud to a trusted person before submitting it to an authority.
10. Follow-up plan
Note the submission date, office, reference number and next follow-up date for a complete record.